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Visas and Migration
The Department of Immigration and Citizenship (DIAC) in Manila process and decides on most temporary and permanent migration visa applications. This website contains information on the main visas and citizenship applied for from the Philippines.
For detailed information about visas and citizenship services please see the DIAC website. See: Department of Immigration and Citizenship
Application forms for all types of visas can also be downloaded from the DIAC website. See:Application forms
Important News
eHealth - Effective from 17 October 2011, the Australian Department of Immigration and Citizenship (DIAC) has made some changes to health checks so that we can process examinations for Australian visa applicants electronically.
How do I arrange for a health examination?
If a medical and/or x-ray examination is required, we will notify you after your application is lodged with the Australian Embassy in Manila. You will then need to make arrangements to attend an approved immigration panel doctor.
You will need to arrange an appointment with a panel hospital of your choice - see List of panel doctors in Philippines:
See: Panel doctors
and ensure that you take the following with you to the examination:
• Health ID number provided by our office
• A copy of the details page of your passport
You should be aware of what type of visa you are applying for, as the panel doctor will need this information in order to complete the health examination forms.
National Statistics Office - The Visa and Immigration Office of the Australian Embassy Manila has a standard process for submitting NSO documents.
NSO documents requested as part of the application must be applied through the process (listed below). These documents are sent directly to the Australian Embassy in Manila.
This ensures that the most recent and complete information is provided from NSO and avoids additional checks on individually submitted documents which may lead to a delay in the processing of the application.
Please note that we only accept NSO documents obtained using this process.
Visa application Charges - The Acceptable Currencies and Foreign Currency Equivalents for use at overseas posts to calculate the cost of VACs, Citizenship fees and charges arising from the migration regulations, are updated biannually, on 1 January and 1 July each year.
Please monitor the following website for updated fee information.
See: Fees and charges
Visa and citizenship options
Contact us
The Australian Embassy in Manila receives a significant amount of correspndence each day and while we respond to all correspondence in a timely manner, please read the information contained on this website before making contact with us.
By Email:
Before you lodge your visa application
Prior to lodging your visa application please contact our service delivery partner at aus_inquiry@via.ph for information on lodging an application or how to lodge an application.
Once you lodge your visa lodgement
For information regarding a current application lodged with the Manila office, and outside current processing service standards, email: immigration.manila@dfat.gov.au
Please note that we are unable to accept emails with a total file size larger than 5mb. Neither this office nor the sender will be notified that the email is blocked. If you need to send large emails, you will need to send as several, smaller documents.
By Phone:
Information:
Clients can access recorded information about applying for visas and citizenship in the Philippines can be obtained 24 hours a day, 7 days a week by calling:
+63 2 757 8340
Phone Inquiry Service:
Pre visa lodgement information
PIASI operates a Call Centre on behalf of the Australian embassy for telephone enquiries. This service provides general pre visa lodgement information through the following inquiry line:
+63 2 845 9200
Calls to this number are toll-free from within Metro Manila but will attract
standard NDD and IDD rates for calls from outside Manila.
Making VISA Applications in Manila
The Department of Immigration in Manila has a Service Delivery Partner arrangement with Philippine Interactive Audiotext Service Inc (PIASI) to provide Australian visa lodgement services. PIASI operates a Call Centre for telephone enquiries and the Visa Information and Application (VIA) Centre which provides visa information and accepts applications for Australian visas.
Clients need to lodge applications either by courier through the Call Center or in person at the VIA Centre - although some applications must by law be lodged in Australia. The VIA Centre is not able to accept applications and documents by mail.
Applications may also be lodged by mail to the Embassy or through a registered Migration Agent, however, we do not recommend that clients forward personal documents, passports and payment through the mail, as safe delivery cannot be guaranteed.
For information on making applications see: Visa Applications
Using Migration Agents
For Information about migration agents operating outside Australia
See: Migration Agents